Media Statement by Dr. Ong Kian Ming, Member of Parliament for Bangi and Assistant Political Education Director for the Democratic Action Party (DAP) on the 12th of October 2020

Postponement of the 2020 Census is a good move but more needs to be done to prepare for the face to face census taking in 2021

The census, which takes place once every 10 years, is an important data collecting exercise for the country. The census data will be used by government agencies at the federal, state, and local levels for planning purposes and allocation of resources. The private sector will also use the census for various purposes including planning for future housing development and retail areas. As such, it is important to ensure that the results of the 2020 census are as accurate as possible. Unfortunately, the COVID 19 virus has the potential to disrupt the collection of information for the 2020 census.

The announcement by the Minister in the Prime Minister’s Department, Mustapa Mohamed, and Malaysia’s Chief Statistician, Dr. Mohd Uzir Mahidin, on the 5th of October 2020 that the face to face portion of the 2020 Census will be postponed to 2021 is a much welcomed move. The announcement that the e-census deadline will be extended from the 30th of September 2020 to the 21st of December 2020 is also a good move. This is in view of the growing number of locally transmitted COVID-19 cases in the country. But the Department of Statistics Malaysia (DOSM), which is in charge of the 2020 Census, needs to do more to prepare for the face-to-face census taking which will take place from the 20th of January to the 6th of February in 2021.

As of the 4th of October 2020, only 3.25 million of the population or approximately 10% had been recorded using the 2020 E-Census. This relatively low response rate could be caused by a number of factors including (i) Respondents have not received the ‘postcard’ from DOSM with the ‘invitation code’ to fill in the e-census (ii) Respondent not knowing how to access the E-Census website (iii) Respondents not knowing how to fill up the E-census. I filled up the census for my household of 2 persons and it took me more than half an hour to fill in the response to more than 100 questions. Those who have not yet filled up the E-Census are likely to be from groups that are less IT savvy, from the older generation, or living in the rural areas. While it is a positive move to encourage more people to fill up the Census electronically, the reality is that the majority of the census will have to be filled using face-to-face interviews.

According to figures from the Census website, many of the states with large rural populations have recorded a relatively low response rate to the E-CENSUS including Kelantan (4.1%), Sabah (4.3%), Terengganu (4.6%), Kedah (7.7%), Pahang (8.5%) and Sarawak (8.5%). (See Table 1 below). At the same time, Selangor, the state with the largest population in Malaysia (6.3 million or approximately 20% of the country’s population), which is also an urbanized state, only had a response rate of 11.2% as of the 4th of October, 2020.

Even with the extension of the deadline for the e-census to the 21st of December 2020, it is likely that as much as 80% of the 8 million households in Malaysia will have to fill up the 2020 Census using the face-to-face method. DOSM has set the dates of the 20th of January to the 6th of February 2021 for the completion of the face-to-face portion of the 2020 Census.[1]With a window of 17 days and perhaps as many as 6.4 million households to survey across the country, it is estimated that DOSM will require at least 38,000 census takers/enumerators [2]. For Sarawak alone, it is estimated that 8000 census takers are needed[3].

These census takers need to be trained on how to help the respondents fill up the census including in languages other than Bahasa Malaysia (BM), if necessary[4], and they have to be mobilized to their designated areas.

Table 1: % of Households Completing the Census Electronically i.e. using the E-CENSUS[5] Source:

The original timeline for the face-to-face portion of the census was supposed to have taken place from the 7th of October to the 24th of October 2020. In the leadup to this original start date, my office started receiving many messages from the Hulu Langat district office and other sources regarding a recruitment drive for census takers. I am not sure if the quota was these census takers were filled up but I foresee a similar challenge for DOSM to recruit and fill up these temporary positions in 2021.

I call upon DOSM to work with the various agencies at the state and federal levels including those who are searching for jobs to fill up these temporary positions.[6]The recruitment drive should start earlier in order to avoid last minute requests to fill these positions. Finally, DOSM should also consider increasing the length of time for the face-to-face census from 17 days to 24 days or even longer since the census filling process may take a longer time because of COVID 19 related safety precautions and SOPs.

[1] 12th of February 2021 is the 1st day of the Chinese New Year holidays.

[2] Assuming one census taker can survey up to 10 respondents a day (which is quite optimistic) or 170 surveys over 17 days and 6.4 million households to survey across the country.


[4]Other than BM, the 2020 census is also available in English, Kadazan, Iban, Chinese, and Tamil.


[6]These census takers are paid RM54 a day